Overview
The Price Option & Segment Purchases report shows which Price Option and Segment applied to each purchase, and the amount the Learner actually paid. Use it to check that the prices you configured are the prices Learners are being charged.
Navigation: Reports > Run Report > Price Option & Segment Purchases
Filters
Filter | What it does |
Course | Limits the report to one Course. |
Section | Limits the report to one Section. |
Start Date | Includes purchases made on or after this date. |
End Date | Includes purchases made on or before this date. |
Note: There is no filter for Segment. To find purchases for one Segment, run the report and read the Segment Name column. A blank Segment Name means no Segment applied to that purchase.
Columns
Column | What it contains |
Purchase Date | The date of the transaction. |
Account Number | The Learner’s financial account number. Blank if the Learner does not yet have a financial account record. |
Course Name | The Course purchased. |
Section Name | The Section purchased. |
Segment Name | The Segment attached to the price option. Blank when no Segment applied. |
Price Option Name | The name of the price the Learner chose. |
Purchase Amount | The amount recorded on the purchase. |
How to Read the Results
One row per seat
Each row is one purchased seat. A purchase that bought several seats at once produces one row per seat, so the counts do not collapse or double up.
The amount does not include discounts
Important: Purchase Amount is the price of the line item before coupons and discounts are applied. A discounted purchase shows the amount before the discount. For the total a Learner actually paid after discounts, use the Ledger.
Amounts are recorded at the time of purchase
The amount is stored when the purchase happens. Changing a price later does not change what this report shows for earlier purchases.
Segment Name reflects the current setup
Segment Name shows the Segment attached to that Price Option now, not the Segment attached when the purchase was made. If you retag a price option to a different Segment, earlier rows show the new Segment.
Refunds are excluded
Refunded and reversed purchases do not appear. The report shows purchases that are still active.
Frequently Asked Questions
Why don't the totals match the Ledger?
Purchase Amount does not subtract coupons or discounts, and refunded purchases are left out entirely. Use the Ledger for the amount actually collected.
Why is Segment Name blank on some rows?
Those purchases used a Price Option with no Segment attached — a price available to all Learners.
Why does an older purchase show a Segment it did not have at the time?
Segment Name reads the Price Option’s current Segment. Retagging a price option changes what earlier rows display.
Why is a refund missing?
Refunded and reversed purchases are excluded so the report reflects active purchases only.